Terms and conditions

1. General Terms

1.1 These terms and conditions apply to all sales and purchases made through our website or authorised retailers.

1.2 By placing an order, you agree to be bound by these terms and conditions, as well as our refund policy and shipping policy.

1.3 We reserve the right to modify these terms and conditions at any time without prior notice.

2. Product Information

2.1 Our products are vegan, non-toxic, and cruelty-free. They are hand-mulled in Macau with cosmetic-grade glitter, and are packaged in biodegradable materials made from plant-based fibers.

2.2 We make every effort to provide accurate and up-to-date information about our products, including their ingredients and packaging. However, we cannot guarantee that all information is completely error-free or up-to-date.

2.3 Our products are intended for personal use only and are not to be resold or distributed without our prior written consent.

3. Ordering and Payment

3.1 To place an order, you must provide us with accurate and complete information, including your name, address, and payment information.

3.2 We accept payment by bank transfer ( Macau and Hong Kong only) credit card, debit card, or PayPal. Payment must be made in full at the time of purchase.

3.3 Once your order has been confirmed, we will process it and notify you when it has been shipped.

4. Refund Policy

For more information on our refund policy, please visit the refund policy page.

5. Shipping Policy

For more information on our shipping policy, please visit the shipping policy page.

6. Product Availability

6.1 We reserve the right to modify or discontinue any product at any time without notice.

6.2 In the event that a product is out of stock or unavailable for any reason, we will notify you as soon as possible and provide you with the option to cancel your order or wait for the product to become available.

7.Policy Changes

7.1 Our refund policy is subject to change without notice.

7.2 We reserve the right to modify or update our terms and conditions, refund policy, or shipping policy at any time without prior notice.
7.3 Any changes to our policies will be posted on our website and will take effect immediately upon posting.

8. Intellectual Property

8.1 All content on our website, including text, graphics, logos, and images, is the property of our company and is protected by copyright law.

8.2 You may not reproduce, distribute, or display any content from our website without our prior written consent.

9. Limitation of Liability

9.1 Our liability to you for any damages arising from your use of our products or website is limited to the amount you paid for the product.

9.2 We are not responsible for any indirect, incidental, or consequential damages arising from your use of our products or website.

10. Governing Law

10.1 These terms and conditions are governed by and construed in accordance with the laws of Macau.

10.2 Any disputes arising from these terms and conditions will be resolved through arbitration in accordance with the rules of the Macau jurisdiction.